- Booking conference rooms for meetings - Ordering passes for guests, greeting visitors - Receiving telephone calls, answering e-mails - Maintaining files of correspondence, cooperation with delivery services

- Making photocopies of correspondence, documents and other printed materials - Receiving and placing telephone calls - Booking conference rooms for meetings - Greeting visitors - Maintaining various databases

- Teaching English as a foreign language - Lessons planning and preparation - Client-oriented approach to teaching English - Monitoring and continuous assessment of students

- Selling products over the phone from an existing database - Cross-selling and up-selling

School of Economics and Management, International Trade

Institute for US and Canadian Studies, Foreign Affairs

Moscow State University, Chinese Language

Moscow State Linguistic University, English Language