An enthusiastic and dedicated professional with extensive experience across Unified Communications & Voice, knowledge in Routing & Switching area of IT. CCIE Voice certified. A leader who is able to develop and motivate others to achieve targets; can demonstrate a strong ability to design, implement and support IT projects from conception through to successful completion. Understanding of ITIL conception. A proactive individual with a logical approach to challenges, performing effectively within a highly pressurized working environment. PROJECT EXPERIENCE: - Completed projects in leading banks and insurance sector. - Cisco/Radvision videoconferencing solutions - Cisco UCCX contact center implementation and support, experience with CRM system integration. - Different integrations between Cisco IPT/UC/Video infrastructure and other UC vendors - Implementation ans support of Radvision/Avaya UC solutions - Extensive experience of multiservice enterprise LAN & WAN networks (campus, branches, SOHO) - Implementations and support of classic multi-service network ADDITIONAL EXPERIENCE Excellent knowledge of Cisco products (routers, switches, firewalls, IP telephony, etc.). Knowledge of Avaya IP Office series. Windows DNS, AD, CA administration.